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Business Skills Training Program

Business Skills Training Program

Announcing our New “Business Skills Training Program”

A powerful series of short and long training courses, that enable you and your team to develop your business and day to day work skills. 

My whole purpose for putting this program together, is to help you the business owner or childcare centre owner, to be able to access material for working with the issues involved in growing and developing your business or centre.

You can go to courses and events that are one, two, or three days in length, or even do a long-term training program. But the problem is, do you get the time to work on and implement the material you learn, when you get back to the office? There is generally a lot of information that you need to work through from the event. Or, you learn something that you may not do for a number of years and you forget it.

I wanted to develop something that enables you to be able to access affordable training based on the issues you are dealing with in the moment. Something that, when the issue happens, you can go and view the material in 10 to 20 minutes and then go and deal with it there and then.

Material that is available to you immediately at The Time Retrieveryour fingertips, 24hrs a day, 365 days a year, when and where you need it.

I also want to ensure that you are working on the longer-term development of your business.

So, this program provides you the training courses as individual components, and also some of these individual courses have been grouped together as long courses, for the future planning and growth of your business.

The courses aren’t just for you, they can be used to help train your team members in a wide array of skills that are required for them to be able to work effectively and efficiently in your business.

You can use these courses in your regular meetings, where a part of the meeting is based on training your team. You can use them in specific training days or training sessions, and they can be used as individual training, where your team members can be setup with access to the course you want them to work on.

Again, my whole aim is to provide you with as much business and work skills training for you and your team, as I can. All of these skills are what I found I needed to develop in myself and my teams, to be successful in the roles I was involved in, and in the services I still provide today.

You will notice, that I mention business and childcare centres, that’s because we have been working with business and childcare owners for many years now, and you will find that although the courses in the program work with generic issues relative to both business and childcare, some of the courses may use childcare centre terminology and examples.

We are adding new courses to the program on a regular basis, at no extra cost to you. I have a long list of courses to develop and I welcome input from you, on what course you feel would be beneficial to our subscribers.

Time Retrievers - Free Weekly Coaching SessionsWhen you subscribe to this program, you will also receive a digital copy of “The Time Retriever” book, access to the free weekly “Ask The Time Retriever” webinars, where you can have your questions answered, and access to our Time Retrievers group on FaceBook.

You are welcome to subscribe to this program by clicking on the “Join today”button, or if you would like to combine this training program with being involved in a group or 1 to 1 coaching program, you can simply email me and I will be in contact with you to provide the information and talk about your business or childcare centre.

Business Skills Training Program 

 

Have a great week,

Peter Johnson – The Time Retriever  –  www.timeretrievers.com.au

 

Peter is an experienced business coach who has been working with over 158 businesses and childcare centres, and thousands of people in his workshops and speaking engagements.

He found that another of the big issues for business owners, is the lack of knowledge and skill on how to employ high quality team members .

He has helped business owners create successful businesses, through first developing their time management skills and then using these skills, plus many others, to grow and develop the critical areas of their businesses.

Whenever you are ready, there are four ways we can help you;

Don’t Stuff Up The Interview

Don’t Stuff Up The Interview

Interviewers, Don’t Stuff Up The Interview!

 

In childcare and business today, recruiting new team members can be quite a challenge.

There are several areas of recruiting that you need to ensure you are very well skilled in, to enable you, to employ good quality people for your business or childcare centre.

One critical area is carrying out the interviews.

How you ask your interview questions when meeting with applicants, will allow you to determine whether the applicant knows what they think you want to hear, or whether they can actually do the job.

Here is an example;

In an interview, we need to learn if the applicant can successfully deal with the situation of an upset or angry parent.

The standard question that most interviewers will ask, is,

Please tell me how you would deal with an angry or upset parent?

The applicant will then tell you, word for word, the process they learnt in their training. Following which, the interviewer will then think, OK, they know how to deal with an angry or upset parent.

The problem here is, just because they can remember what they were taught, does not give you any indication on whether they can actually put it into practice. I have seen many occasions when an employee can tell me how to handle and angry customer, however, when they are confronted by one in reality, they are totally unable to carry out the learned process.

If you are interviewing an applicant and are looking to find out whether they can handle the situation of an angry or upset parent, you need to ask the question in the following manner.

In childcare, there are times when you have to deal with an angry or upset parent!

Could you please think back on a time, when you were in this situation? 

Please tell me, what the problem was? What you Did to Solve it? And What was the outcome?

Through asking the question in this manner, you require them to think back on an actual incident they had to deal with, and then relate the incident and its outcome back to you.

This now tells you how they will handle such a situation, as they have now relayed to you, how they have handled it in the past. Instead of getting a philosophical answer, you get an answer that relates to a real incident.

This is just one of hundreds of different types of questions you can ask when interviewing a job applicant, that is based on the principle, that past performance is a good indication of future performance. If you ask applicants questions that make them tell you how they have performed in the past, you will get a good indication as to how they will perform in the future.

Learning how to ask the right questions in a job interview is critical to you being able to employ high quality people for your business or childcare centre.

When I learned to recruit new employees based on the principle, past performance is a good indicator of future performance, mine and mine team’s recruitment success skyrocketed.

If you would like to find out more on how to recruit high quality team members, please contact me and I will be only to willing to help.

Have a great week.

Peter Johnson – The Time Retriever

Peter is an experienced business coach who has been working with over 164 businesses and childcare centres, and thousands of people in his workshops and speaking engagements.

He found that another of the big issues for business owners struggling with their time managment and ability to have control of their day, is the lack of knowledge and skill on how to employ high quality team members .

He has helped business owners create successful businesses, through first developing their time management skills and then using these skills, plus many others, to grow and develop the critical areas of their businesses and childcare centres.

When You Are Ready, There Are 4 Ways We Can Help You;

Ultimate Time Management Program For Childcare Centre Owners & Directors – Release

Ultimate Time Management Program For Childcare Centre Owners & Directors – Release

Would you love to get twice as much done each day and have time left over to enjoy doing the things you love to do?

 

At The Time Retriever, we have just released the most comprehensive online self paced time management coaching program available today.

The “Ultimate Time Management Program for Childcare Centre Owners, & Directors”.

This online time management coaching program will cover the skills you need to be aware of and develop, if you would love to get more control over your day.

There are 3 parts to the program;

Part 1 – Planning and Time Management

Part 2 – Personal Time Management Skills

Part 3 – People Management/Leadership Skills.

You may have done a time management workshop before and found that although you followed the training, you still could not get the things on your to do list completed, because you still kept putting things off “to a better time”, your were continually distracted by other things and the interruptions in your day just continued on as normal.

This 3 part course has been developed specifically for childcare centres and is a result of what I have had to learn in managing teams from 2 to over 200 and from the past 13 years of coaching business owners including childcare owners, directors and teams.

It’s aim is to provide you with the skills of not only planning and doing a daily to do list, but helping you to develop your personal time management skills to stop putting things off and start reducing distractions in your day. You will also learn and develop some very key skills in people management and leadership, that will see you significantly reduce interruptions in your day.

As a result, you will start completing significantly more tasks in less time and have time left over to do the things you love to do.

Over the past 6 years, we have seen childcare centre clients with multiple centres, go from working 7 days a week, to 4 days and working from 9.30am to 3.00pm and completing more in their week, as a result of learning and developing the skills this program teaches you

This is the only time management coaching program of its type available. I have completed and reviewed many time management training programs available and none of these programs cover the range of key skills required to get your day under control, as this program does.

When you subscribe to the “Ultimate Time Management Coaching Program For Childcare Centre Owners and Directors”, you will have unlimited and lifetime access to go back and review the program.

In Part 3 of the program, as we continue working with childcare centres, I will continue to add more lessons based around what we see and learn from the centres. These lessons will provide you with support in day to day events that affect your ability to control your day.

In addition to the program, subscribers will receive a digital copy of the book “The Time Retriever”, free support through the program and access to the Time Retriever Coaching Group on FaceBook. 

If getting more control over your day is important to you, take advantage of our special introductory offer of $99, available until 30th June 2019. This is a saving of $100 on the regular pricing for this program. 

To gain access to this comprehensive time management program, visit;

“Ultimate Time Management Program For Childcare Centre Owners and Directors”

When checking out, click the “I have a coupon” and use the special discount code: utmcp100 to receive your $100 saving 

 

Have a great week

Peter Johnson – The Time Retriever 

    timeretrievers.com.au       info@timeretrievers.com.au    Ph: 1300 794 401

     

    Live Online Group Business Coaching

    Live Online Group Business Coaching

    Are you a start-up or small business owner trying to get your business of the ground?

    Maybe you have been in business for a while and are having issues in your business.


    The Time Retriever has launched their new “Live Online Group Business Coaching” program for small business owners. The Time Retriever has been coaching business owners for over 8 years and 6 years ago introduced face to face ongoing group business coaching for business owners who were looking for affordable coaching that did not break the bank.

    The new Live Online Group Business Coaching program covers all the key facets of growing and building a profitable business;

    1. Planning
    2. Time Management
    3. Marketing
    4. Sales
    5. Recruiting Quality Team Members
    6. Leadership
    7. Creating a Sustainable Business
    8. Investing Your Profits

    The new coaching program utilises The Time Retriever Academy.com e-Learning system to help you learn and build your skills in the 5 key areas of growing your business;

    1. Lead Generation
    2. Sales Conversion
    3. More Transactions with your current customers
    4. Higher Prices
    5. More Profits

    We emphasize the word “Live” as this is not a recorded program that you can download and watch or listen to. True coaching is about being accountable for taking action. In each session, you will be interacting with your coach, creating your action plan and being held accountable for taking action.

    This new Live Online Group Business Coaching program is the most comprehensive and affordable business coaching program available today.

    To find out more, visit the “Live Online Group Business Coaching” webpage now and also register for the next “Live Online Group Business Coaching – Free Introduction Webinar” today.

    Have a great week,

    Peter Johnson
    The Time Retriever

    Time Retrievers    

    The Time Retriever – Book

    Should you employ family and friends?

    Should you employ family and friends?

    Employing family and friends has always been an issue in small business. Over the years, I have seen family and friends working OK in businesses, but on the whole, there are generally constant issues.

    Business owners employ family and friends because it is quick and easy to do. They know the person so expect they can work with them without any problems. Then the issues start to arrive, familiarity means the business owner finds it harder to discipline them when they are not happy with their work. They generally let issues slide because they don’t want to confront their friend or family member, whilst, in the mean time the issues grow and so does the resentment.

    One rule of employing people is that they must be better than you at carrying out the role they are employed for. When you just go and employ a friend or family member it is generally done without comparing them with other applicants, so you don’t have the opportunity to see if they are the best available in the market place.

    From observation over the years, another benefit of employing family and friends is that they are generally paid a lower rate. But that’s where the old saying “Pay peanuts, get monkeys” comes from.

    There are a few rules you should follow when considering employing family or friends in your business.

    1. If a position needs to be filled, advertise the role.
    2. If you have a family member or friend that you could employ, interview them along with other applicants. If they come out best in the interview, then they could be employed.
    3. Do not employ a family member or friend if you have not compared them against other applicants.
    4. Provide clear guidelines on the employer/friend relationship. i.e. Work stays at work, social life stays with social life.
    5. If there is a problem with their work, deal with it immediately. Don’t wait.
    6. If their position needs to be terminated, terminate it. Don’t procrastinate.

    Over the years, I have noticed businesses that rarely, if not at all, employ family and friends are significantly more successful than businesses that regularly employ family and friends.

    Have a great weekend,

    Peter

    Business Owners Are Hopeless Recruiters!

    Business Owners Are Hopeless Recruiters!

    When it comes to recruiting employees, the majority of small business owners are hopeless. When they need to employ someone they;

    • Rush in, place a poorly worded add in recruiting sites, newspapers etc.
    • Quickly race through the interviewing process, asking questions that don’t get any information on the applicant’s true abilities.
    • Spend the next 3 months complaining about the person until they eventually let them go and start the process again.

    Why does this happen? Because recruiting good quality employee’s requires specific skills that most business owners have never taken the time to learn.

    Slow the process down – Even though you need the position filled quickly, it is important to get the right person for the long-term rather than anyone, who you then need to replace in a month or two’s time.

    Follow the proper recruiting process– Go and learn how to go about recruiting an employee properly. It doesn’t take that long to learn and the benefits to your business will be enormous.

    Interview questions – The interview is the critical part of the process, asking questions that are worded in a manner that requires the applicant to provide you with actual past experiences will give you an indication of the applicant’s true suitability for the role.

    Don’t outsource your recruiting to recruitment companies, the team building process starts at the recruiting stage and the better you know the role, the better you can select the right person for the role. You’re not just sourcing a person to fill a hole and then get paid for doing so.

    Recruiting is a skill that very few business owners have been trained in, take the time to get yourself trained and make the task of recruiting quality people for your business a lot easier.

    Have a great week,

    Peter